Background

A London-based freight agent contacted Aerona Customs Clearing Agents Ltd to handle the import clearance of a pallet of live crabs arriving from Thessaloniki, Greece at Manchester Airport at 11 PM. Given the perishable nature of the shipment, speed and efficiency were crucial to ensuring a smooth clearance and timely distribution.

The Challenge

Live seafood imports require immediate customs processing, careful handling, and seamless coordination to maintain product freshness. The key challenges included:

✅ Late-night arrival requiring rapid clearance and communication.

✅ Time-sensitive distribution to meet the needs of restaurant and hotel customers.

✅ Strict import regulations for live seafood.

Our Involvement

Aerona Customs Clearing Agents Ltd managed the entire process, ensuring a smooth and efficient clearance:

🔹 Arrival Coordination – Upon landing, we immediately contacted the airline shed to lodge the consignment under our badge for swift processing.

🔹 Import Clearance – We completed the necessary customs entry and clearance procedures within minutes of arrival.

🔹 Real-Time Communication – The freight agent and local customers in Manchester were promptly updated on the shipment’s status.

🔹 Seamless Distribution – Once cleared, the importer arranged collection, and by midnight, the crabs had reached Smithfield Market, ready for delivery to restaurants and hotels.

The Outcome

Thanks to our expertise in time-sensitive shipments, we cleared, processed, and dispatched the crabs within an hour of their arrival, ensuring they reached their destination in peak condition.

Conclusion

This case study highlights Aerona Customs Clearing Agents Ltd.’s ability to handle urgent and perishable imports with precision. By combining efficiency, expertise, and real-time communication, we ensured the smooth, cost-effective, and timely delivery of live seafood to the UK market.

For expert customs clearance and freight forwarding solutions, contact Aerona Customs Clearing Agents Ltd today!